Contact Us

Banking is more convenient than ever with Sonabank's Customer Care Center. Our highly-trained customer care representatives can quickly respond during business hours to questions about your accounts, bank products, rates, or any other inquiries.

Chat With Us

For quick questions about products and rates, just click the chat icon above.

Call Us

For detailed questions about your accounts or online banking, give us a call at: 
1-888-464-BANK (2265)

Email Us

Not in a rush?  Send us an email at: customercarecenter@sonabank.com
NOTE: Please do not include any sensitive account information when communicating with us through regular email.

Sending Us Secure Email

At Sonabank, we are committed to protecting personal information and are pleased to provide you the following secure email service. Please use the link below to access our encrypted email service.

DO NOT email personal information to Sonabank except through the secure method below.

Send Us an Encrypted Email

Our Customer Care Center

Sonabank’s Customer Care Center is open:
Monday - Friday: 8:00 AM - 7:00 PM
Saturday: 9:00 AM - 5:00 PM

Other Ways to Contact Us

Find a local branch here.

Report a lost or stolen card here.

Get online banking support at (888) 464-2265.

EZ Access Telephone Banking – Access your banking information via our automated telephone banking system after normal business hours by calling our EZ Access Telephone Banking at (800) 789-6097.

Or you can use the secure form below to submit your question, comment, or query and we'll get back to you as soon possible.